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SPA Guide

Spa infrastructure

5 treatment and beauty rooms, Fitness area, Indulgence pool, Finnish sauna, Hammam (Turkish steam bath), Massage-shower, Relaxation area, changing rooms


The SPA and fitness area are in the basement of the hotel and may be accessed via the two guest elevators using your room-keycard. The bathrobe can be found in the guest rooms, and the towels are ready to use at the SPA.

External guest may enter after registering at reception or with the concierge


The Spa team will personally take care of your bookings. Internal phone nr: 1100; external phone nr: +41 (0)31 326 80 99.

Dress code in the spa

Please be aware that we kindly request that you wear a swim suit and/or cover yourself with a bath towel or bathrobe in all Spa areas including Sauna and Hammam. There is no private are for women. Thank you for your consideration. For body treatments or massages we provide you with a disposable slip.


No-shows without a minimum 24-hour prior cancellation will be charged.

Late arrivals

Treatments for Late Arrivals can unfortunately not be extended beyond the original appointment time. We will endeavor to do our best to accommodate where possible.

Health considerations

In order to enjoy your treatments without worry, we kindly ask you to inform us about any conditions such as pregnancy, recent operations, allergies or other health problems. This information will of course be kept strictly confidential.

During pregnancy, we will be happy to provide you with treatments from the 12th week on.

Children's Policy

Our youngest guests can use our THE SPA daily from 4pm to 5pm in accompaniment.

Safety / liability

As there is always a risk of slipping on a wet floor, when you are in the wet zone, please use extreme caution to avoid accidents. For your personal safety, the fitness room and the wet zone are under video surveillance. Please note that the use of all spa and fitness facilities is at your own risk. The hotel declines any liability.

Wellness vouchers

Give your loved ones, friends and acquaintances something special in the form of a unique experience, pleasure and pure relaxation. Please contact the service desk, where we will gladly issue you the vouchers you require.

Home care

Extend THE SPA experience to your home: In our beauty area you will find a variety of products that will allow you to relax in the comfort of your own home. THE SPA team will be pleased to advise you.

Our THE SPA therapists

In our THE SPA treatments will be with female therapists.